How can we help?

Use the same email address or connected sign-in method as before. If sign-in fails, tell us which method you used and the error shown on screen.

Never share your sign-in code. You can contact us by email even when you cannot sign in to Vibelets.

Your profile shows your credit balance and purchase options. Automatic top-up settings let you choose a purchase size and monthly spending limit, or turn future automatic purchases off.

Your free credit allowance resets each month. The pricing page shows the current monthly allowance and any active campaign. Purchased credits carry over, including when automatic top-up is enabled. When available, the latest automatic top-up invoice is linked from those settings.

If a payment completed but your credits have not appeared, contact us with the purchase date, amount and receipt reference.

For help building or changing an app, tell us the vibelet name and the change you wanted to make. For sharing issues, describe whether the link is public or restricted and what the recipient sees.

If a shared vibelet belongs to someone else, its owner manages its sharing permissions and the information it collects. Contact us if you need help finding the right next step.

The Vibelets connection uses your existing Vibelets account. Your apps and saved data are also available in Studio.

Follow the step-by-step plugin installation guide →.

If a connection or preview fails, include the visible error and whether it happens during sign-in, building or opening the preview. Do not send OAuth credentials or sign-in codes.